Shopping Policies
RETAIL STORES wanting to carry our line
*Please contact us via the contact page.
SHOPPERS
PAYMENT
*Prices are in US Dollars
*REHCY VONNE accepts payment through Paypal. Paypal accepts credit/debit cards.
*Cancellations must be made within 48 hours of purchase.
SHIPPING
* Shipping cost is added at checkout. You will be shown shipping cost before confirming order.
*Shipping cost is $10.00 USD and up depending on number of items ordered and buyer's location.
* As items are made to order, PLEASE ALLOW up to 6 WEEKS FOR DELIVERY
* FOR RUSH ORDERS, please contact us prior to order.
*LOSS OF A PACKAGE-If your package was lost a replacement will be sent, but you will be required to wait 31 days from shipping date. This gives the package a chance to arrive.
*Please note- transit times stated here are estimated. POSTAL DELAYS CAN & MAY OCCUR.
*CUSTOMS, are the buyer's responsibility
REFUNDS & EXCHANGES
*If you are unhappy with your item, please contact us. We appreciate all of your orders, and it is important to me that you are happy with your purchase.
*NO REFUNDS, STORE CREDIT ONLY.
*As all computer monitors show colors slightly differently, WE DO NOT GUARANTEE EXACT COLOR MATCHING to what you see on your screen.
*Shipping fees are non-refundable.
*Store credit will be given on returned items.
*Buyer pays all shipping fees on returned items.
*Returns should be shipped within 3 days of arrival to your address. Item must be in new/un-worn condition. Please do not wash your item prior to returning it.
*CUSTOMIZED items (Items not made in our standard sizes) CAN NOT BE RETURNED. If there is a problem, contact me, and we will work something out. If there are fit problems, item can be returned and a replacement in the same style and color will be sent. Return shipping must be covered by buyer, and REHCY VONNE will cover the shipping of your new/altered item.
*For questions on how to order, sizing, etc feel free to contact us!.
SIZING
*PLEASE INCLUDE SIZE & HEIGHT WITH ALL ORDERS. Thank you!
* Available Sizes are sizes 0-18
0: Bust 32" Waist 23” Hip 33"
2: Bust 33" Waist 24" Hip 34"
4: Bust 34" Waist 26" Hip 36"
6: Bust 35" Waist 27” Hip 37"
8: Bust 36" Waist 28" Hip 38"
10: Bust 37" Waist 29" Hip 39"
12: Bust 38" Waist 31" Hip 41"
14: Bust 40" Waist 33" Hip 43"
16: Bust 42" Waist 35" Hip 45"
18: Bust 44” Waist 36” Hip 46”
*Hem length will be custom made to fit you
CUSTOM MEASUREMENTS
*If your size requires custom work i.e. does not fit the standard measurements, send your measurements when you order. There is NO EXTRA FEE. Send measurements as a Message to Seller when checking out. Thank you!
*If you would like garments in a different color than listed, let me know before ordering so I can see if that color is available.
** MEASUREMENTS NEEDED FOR CUSTOM ORDERS **
*We work with sizes up to 45” bust & 46" hip.
*Some garments can be ordered in larger sizes. If larger sizes are desired, please contact us with your measurements and desired garment prior to ordering, and we will see if it is possible to make that garment in your size. There is no extra charge.
1-Bust size/measurement circumference taken at widest point (up to 45")
2-Waist measurement taken at smallest point, just above the naval
3-Hip measurement taken at widest point (up to 46")
4-Hem Length measure down from waist measurement to top of foot
5-Custom pants/jeans require more measurements, please look at instructions on the particular garment you are ordering.